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4D Leadership

4D Leadership – Competitive Advantage Through Vertical Leadership Development

Twenty years ago the accumulation of skills, knowledge and experience (‘horizontal development’) was sufficient for business success. Today, it’s not. 4D Leadership – Competitive Advantage Through Vertical Leadership Development, offers a new approach of ‘vertical development’.

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Coaching for better decision-making

Sue Graham Johnston, former head of RBU UK / Ireland / Africa at the Linde Group shares her experiences of coaching with Complete Coherence.


1023535_Sue-G-J-BOCv2Sue Graham Johnston
, former head of RBU UK / Ireland / Africa at the Linde Group shares her experiences of coaching with Complete Coherence

‘When I arrived as a new leader to Linde, it was an organisation that really didn’t have any other examples of people who had come in from the outside. Not only was I from ‘the outside’, I was also a foreign woman who had not worked in the industry before. Furthermore, I was appointed to replace an MD who had been abruptly removed. The situation was not great from an entry perspective and there were multiple opportunities for failure.

This situation prompted me to get a coach. The intention was to get some support as I navigated my way through the cultural differences and some of differences in approach, so I could achieve some positive results with the team. I had not had any individual coaching for around 15 years. That experience was a more traditional approach looking at 360 feedback and behaviours.

The coaching with Complete Coherence is quite different and much more beneficial. Complete Coherence coaching gets to a more fundamental physiological level – as the daughter of a doctor this approach resonated well with me. It was very insightful for me to see my biological patterns and understand how they might influence my behaviour either positively or negatively. I now know that if, for example, I have a small amount of sleep I need to be more mindful of my reactions to certain situations. That awareness enables me to change how I might react to ensure a more positive outcome. Instead of reacting with less productive behaviour, I am now able to be on the opposite side of an argument without trying to win or convince others of my perspective. Focusing instead on what I value or appreciate about others in the discussion puts me in a more receptive frame of mind, that has helped defuse quite emotional topics where we weren’t making progress. The coaching has had a direct impact on my ability to achieve better agreement on decisions and make important progress on activities that were previously stalling.’

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